JEA customers who need some help paying bills have a few options. The utility offers multiple arrangements to give you more time. JEA also offers a pay-as-you-go option and another that takes the average of your bills and spreads the cost out evenly across each month, eliminating the potential for a huge bill to surprise you. Customers in need can also call 211 or 904-632-0600 for a list of agencies that can provide financial assistance. And finally, the Neighbor to Neighbor program covers bills for hundreds of customers each year. If you’re feeling charitable, donate to help someone else keep their power on.