“We know that many survivors are currently isolated with their abusers, so calling the traditional Hubbard House Domestic Violence Hotline just isn’t an option for them,” explained Hubbard House CEO Dr. Gail Patin. “The 24/7 text option will allow survivors to reach out when they are safest, and in a discreet and potentially safer way.”
To utilize the text messaging service, a survivor can text 904-210-3698 with a conversation starter, like “I need help” or “I’m not sure if I need help.” An advocate will reply, provide support and help the survivor assess available options, like staying in place with a safety plan or coming into the Hubbard House emergency shelter.
“Text messaging provides Hubbard House with a new way to discreetly, anonymously and confidentially deliver help and hope to survivors,” said Patin. “It will help them to connect with caring experts and receive the help they need when they need it most.”
Hubbard House said the text option was put in place because of the need to be creative during COVID-19 isolation, but it will remain available permanently.
Other avenues of help are;
The Florida Domestic Violence Hotline, which will direct you to the nearest shelter: 1-800-500-1119
The National Domestic Violence Hotline is open 24 hours a day: 1-800-799-SAFE